Once the cleaning utility has completed running, restart the host system (even if not prompted to).We have a short video that demonstrates this process.Download and run the DisplayLink Installation Cleaner utility.Don't worry if these entries are not present or if the process does not work for any reason, just move onto the next step Uninstall any and all software with 'DisplayLink' in the title that is present from within the Control Panel Programs and Features (Apps and Features in Windows 10).Please keep everything disconnected until prompted If the product you are using has an external power adapter (for example a USB docking station), please also disconnect the power adapter from the product so that the unit resets. Disconnect the Plugable USB docking station or video adapter from the host system.

When a Plugable DisplayLink device is not working as expected with a Windows system, the best practice is to disconnect the device from the host system (and remove it's external power source, if it has one) and perform a 'clean' manual installation of the latest version we recommend of the required DisplayLink software driver to help ensure both are in a good state.

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